fbpx Support | BELD


Choose your service below

Electric support

Electric support

net support

Internet support

phone support

Phone support


Most common questions can be answered just by clicking through these pages. If you don't see what you’re looking for give us a call. When our office is closed our answering service is standing by, and our Internet/Phone HelpDesk technicians are available 24 hours a day, 7 days a week.

Wi-Fi 101 — HOW TO SPEED UP YOUR INTERNETWiFi step-by-step guide

Like it or not, most Braintree residents are streaming live for work, school and entertainment every day. So what do you do when Internet slowdowns, drop-offs and buffering get you down?

This easy, step-by-step guide can help you solve issues with your connection speed. No worries if technology isn't your thing. At BELD Internet we keep it simple and might even save you a few bucks.



Report an outage

link to report an outage

If you need to report an issue with any of your BELD services, please call us at 781.348.BELD (2353). In case of an emergency (life-threatening situation, downed line, or imminent danger) please call 911.

Online Billpay/Paperless

Link to our BillPay/Paperless

Our online payment system allows you to pay your BELD electric and broadband bills even faster, easier and more securely. As a registered account user, you’ll be able to see your payment history and past billing statements. Step-by-step instructions.