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Why would I want a DOCSIS 3.1 modem?

DOCSIS 3.1 technology improves the spectral efficiency of our HFC network and thus increases the capacity significantly. While DOCSIS 3.0 technology supports up to 256 QAM (8 bits/symbol), DOCSIS 3.1 technology supports up to 4096 QAM (12 bits/symbol) thus providing the potential to drastically increase the system capacity and the services we can offer you.

So with that said, DOCSIS 3.0 modems will work fine on our system but if you are interested in one of our faster Internet packages, you will want a DOCSIS 3.1 modem. NOTE: We do not support Motorola DOCSIS 3.1 modems, any other brand 3.1 works fine on our system.