Why won’t my remote control respond when I press a button? | BELD

Why won’t my remote control respond when I press a button?

  1. Press the CBL button on the remote to make sure it is in cable mode. 
  2. If the remote is still not functioning correctly, press the CH button on the front of the cable box.  If the channel changes, then there is a problem with the remote control. The batteries may need to be replaced, or the remote control may need to be reprogrammed. 
  3. If the channel does not change at the cable box, power the cable box off and then on again. 
  4. If the cable box still does not respond, try unplugging the cable box from the power and plug it back in again after 60 seconds.
  5. Still need help? Email or call the HelpDesk at 781.348.BELD (2353).