My autopay took more than my statement said that I owed? | BELD

My autopay took more than my statement said that I owed?

If your billing cycle ends on the 5th of the month, but your autopay is set to deduct payment on the 20th, any changes made to your account in between that time will show up on your bill. If your autpopay is set to deduct the total amount due, then it will include the extra charges made in that time (i.e. pay per view) and your payment will be more than your total amount due was at the end of your billing cycle. Or, if there is a credit or adjustment made during that time your payment will be less than the total original amount due on the 5th.

Additional charges or adjustments may include:

  • Pending adjustments
  • Pending orders
  • Usage charges such as toll or long distance including international calls, pay per view or video on demand