Contact us

Quick links

BELD’s regular office hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, and 7:30 a.m. to 7 p.m. on Thursday. Our HelpDesk is available 24 hours a day, 7 days a week. 781.348.BELD (2353) More info

Configure your email

Need to configure your BELD email account? Learn more

Customer|Connect

Braintree Electric wants to help you learn how you can conserve energy… and dollars! BELD’s new electricity usage portal displays the data gathered by your recently installed advanced meter. Learn more

Ask our Energy Advisor

Got energy questions? Contact our Energy Advisor Hotline at 781.348.1032. The Energy Advisor will spend the time necessary to explain in simple, understandable terms the information you're looking for. Learn more

Braintree Drives Electric

Plug-in electric cars are fast, fun, affordable, and efficient. Compared to gasoline vehicles, EV maintenance is cheaper and simpler, and with the cars cost less to operate. Now is the time to make the switch. Learn more

Online BillPay/Paperless

Our online payment system allows you to pay your BELD electric and broadband bills even faster, easier and more securely. Step-by-step instructions.

Contact BELD

BELD
150 Potter Rd
Braintree, MA 02184

Phone: 781.348.BELD (2353)
FAX: 781.348.1002
Email:
Customer Service
Light Board
Public Records request

HelpDesk hours
24 hours a day, 7 days a week

Customer Service hours
Monday, Tuesday, Wednesday and Friday
7:30 a.m.–4:30 p.m.
Thursday 7:30 a.m.–7 p.m.

BestofBraintree
Bestofsurveys.com

BELD service tech

Email links

Municipal Light Board
Customer Service
Support
Broadband Manager

General Manager
Support Services Manager
Procurement and Materials Manager
Energy Services Manager

Engineering & Operations Manager
Production Division Manager

Ways to pay

Online BillPay

Automated payment numbers
781.348.1001 or 844.759.9545

The BELD offices at the window with check, money order or with a credit/debit card. We DO NOT accept cash in the BELD offices. Cash accepted at South Shore Bank.

Drop boxes
Top of Potter Road
Beside Town Hall

South Shore Bank
1010 Washington St.
372 Washington St.